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Having Trouble with Your Payment?
1. Check Your Card Balance
2. Try a Different Card
Noticing an Unexpected Charge from Readdy?
1. Check for Recent Activity
2. Confirm with Family or Teammates
3. Review Your Billing History
4. Contact Your Bank or Card Provider
5. Reach Out to Us
Account
Payment Issues
Having Trouble with Your Payment?
No worries — try these common fixes to complete your payment successfully:
1. Check Your Card Balance
Ensure your card has enough funds available.
2. Try a Different Card
Payments may sometimes be declined by your bank.
Use another card to complete the payment
If several cards don’t work, contact us at
hi@readdy.ai
Noticing an Unexpected Charge from Readdy?
Here’s how to verify and resolve it:
1. Check for Recent Activity
Did you start a trial, subscribe to a plan, or upgrade recently?
2. Confirm with Family or Teammates
Someone with account access may have made the purchase.
3. Review Your Billing History
Log in to Readdy > Click your avatar (top-right) >
Subscription
>
Manage Billing & Invoices
to see past invoices and payments.
4. Contact Your Bank or Card Provider
They may have more details about the charge.
5. Reach Out to Us
Still unsure? Email us at
hi@readdy.ai
— we’re here to help.
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