Skip to main contentHaving Trouble with Your Payment?
No worries — try these common fixes to complete your payment successfully:
1. Check Your Card Balance
Ensure your card has enough funds available.
2. Try a Different Card
Payments may sometimes be declined by your bank.
- Use another card to complete the payment
- If several cards don’t work, contact us at hi@readdy.ai
Noticing an Unexpected Charge from Readdy?
Here’s how to verify and resolve it:
1. Check for Recent Activity
Did you start a trial, subscribe to a plan, or upgrade recently?
2. Confirm with Family or Teammates
Someone with account access may have made the purchase.
3. Review Your Billing History
Log in to Readdy > Click your avatar (top-right) > Subscription > Manage Billing & Invoices to see past invoices and payments.
They may have more details about the charge.
5. Reach Out to Us
Still unsure? Email us at hi@readdy.ai — we’re here to help. 
